Kpn Travels — non cooperation from bus crew members by left the passenger

Address:

Chennai, Chennai, Tamil Nadu

Booked ticket from chennai to madurai, boarding point:srm. University chennai. Date 4th oct.2019. Ticket no:tnax72931192. Pnr:j[protected]. Despite passenger called several time fails to respond. Contacted no:[protected]. He answered arrogantly, as well as his intension was to gain extra many, bus no:py01 cu0919.
Due to this hardship not only loose the money, our journey in jeopardise one.
Pls arrange to refund at an early one, otherwise v will issue legal notice.