Kpn Travels — NOT PICK UP - Boarding Pass # BL[protected]

Address:

600124

Sir,
I have booked a ticket from Chennai Chengalpattu to Tirupur through online, travel date 03.12.2016, Boarding place Chengalpattu, Boarding time 10.30 PM, I am waiting from 10.15 PM to 12 midnight. The KPN Travels bus not arrived the boarding place.From 10.20 PM make a phone call more than 10 times the KPN Changalpattu Office number [protected] & [protected] any one not pick my phone call, Than I come back to Changalpattu toll gate and get the other travels bus and travelled, 04.12.2016 morning I received a SMS from KPN Travels, Thanks for using KPN Travels. I am not travelled, How to get my Ticket amount? Please help and solve the issue.

My boarding Pass # BL[protected], pin# [protected],
My mobile no is[protected]