Kpn Travels — parcel is missing

Address:Matts corner Pvt India Limited,MC junction,kasthurinagar

I would like to inform that i had booked a parcel on 9/09/2020 thru kpn, to chennai-velacherry bearing the lr no[protected]

Until now the parcel is not received, after repeated attempt of phone calls and personal visit to the office no one is bothered.
I would request you to kindly find my parcel or refund the amount cost of the parcel of rs.11844

Kindly do the needful at the earliest, contact me on [protected]
Waiting for your prompt action
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