Kpn Travels — Parcels not given shop not open did

Address:

Huskurgate

Dear BLACK GOLD TRAD, your parcel LR # TPR[protected] is ready for delivery. Please collect your parcel @ BLR-ELECTRONIC CITY (Ph: [protected]), with valid ID.
Did no one come to shop we are waiting from 930am to till also calling above contact no he saying 10min rech but did not come