Kpn Travels — poor service and quality

Address:

Coimbatore, Tamil Nadu

The pickup point was not clear. The bus number was not sent till the last minute of boarding. No helpline line numbers were attainable. Mostly i tried contacting 15 numbers. None the numbers were receivable. My boarding was 6:15am in peelamedu but no landmark a kpn guy picked up the call @ 6:45 am. He was very rude and was not ready to share information and said they dont have the morning service for that route at all and used aggressive words and disconnected the call. His name is partha. He very pathetic customer service.. Where i had my confirmed tickets with pnr handy. At last i got tried connecting chennai office @ 7:00 and a person gave me the driver contact number and bus number. While calling the driver he said he was moving 5km away from my boarding point. I chased the bus with my friend and catched it very very horrible experience. Never expected kpn like this.

Bus quality:

Terrible bus ever seen in kpn. No ac damaged uncleaned seats with full of spilled snacks. No blankets were provided.