I traveled from Thirunelveli to Chennai on 16th January 2017. I booked ticket on and A/c KPN sleeper bus paying Rs. 1570/- .
1. A/C NOT WORKING
When I married at the bus stop, I found that 2 persons were repairing the A/c. They said that they would repair it before the bus starts. But they were not able to (or pretended that they were repairing). Later we came to know that the bus is going to run as a non a/c bus and not as an a/c bus. THere was a big croud of passangers demanding the KPN authorities to send another vehicle. Then the authorities said that those who want to cancel will get their full refund but those who wish to travel will not get any refund back. AS IT IS, FOR A A/C TICKET WE HAVE PAID RS. 1570/- THIS IS DOUBLE THE CHARGES WHEN COMPARED TO TRAIN CHARGES. Some o[censored]s who wished to travel, because we had to join back duty the next day got into the bus. To our utter surprise, we found that we were able to open the windows. (normally, in a a/c bus the windows are sealed.) So KPN was trying to cheat all this while pretending to repair a NON A/C BUS.
I am giving below the details of my ticket and I demand a refund of nothing less than Rs. 1000/- . If this request is not obliged, I will go to an extent of even filing a case against KPN in the consumer court..
2. VERY OLD AND DUSTY BUS
The main door in that bus did not have the hydrolic system working and hence a rope was used to fasten the door into a pillar inside the bus. Funny. KPN doing such things!!!. The bus was very old and had no sushion effect in the sleepers. More like sleeping in a log of wood.
I give below my booking details :
Name : REBECCA T
Ticket No: BA[protected]
Pin: 20111773
Thirunelveli to Chennai.
Travelled On 16/01/2017
Seat L24
Fare Rs. 1570 Was this information helpful? | 
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