Kpn Travels — rude behaviour and poor service

Address:

Tirupur, Tamil Nadu, 641607

Dear mr rajesh,

I'm right now travelling from bangalore to tirupur by your 11 pm bus.

Delayed by 90 mts.
Counter staff have no clue on bus status.
Your tracking doesn't work.
Your red t shirt bearded staff who refused to give his name told me that i can complain to anybody and that nothing will change.
He was so rude and indifferent that he says please don't travel by kpn anymore. I use your services at least once a month since last 4 years.
He also added that no complaint or feedback will ever change the system.

You are a big operator and i don't really expect to hear from you. But i just thought you should know how your staff behave and lack pride about their own organisation which pays them salary every month.

Regards,

Sridhar