[Resolved]  Kpn Travels — SERVICE

Address:

Madurai, Tamil Nadu

On 12th Dec I had a travel along with my wife to Bangalore vide KPN Travels 8.45 pm bus from Mattuthavani. The bus was maintained very badly. When we enter the bus, seat nos L7 & L8, the beds were not cleaned properly, full of sands and mosquitos. We could not sleep during the entire journey due to the bites of mosquitos. And the AC, poorly maintained - no cooling. When I asked the attendant, he told, the AC has been switched on low. Then what is the use of booking in AC bus if the AC is not put on correctly. This is not the first time I am travelling the same bus, but always the AC problem is there. Last month, when I told the driver - his reply was when the bus moves on to Highway the cooling will be effective but with no cooling. Next time, I will have to think twice whether I have to book in KPN or not. Thanks, Chandrasekharan - email - [protected]@tvslvs.com