Kpn Travels — Sofa damage

Address:

Fairdeal Exotic Furniture, 1A, Easwary Nagar, Velachery Main road, Gowrivakkam, Chennai - 600073

As Book sofa from your parcel Service on August 4th from Medavakkam to Trichy
Parcel I'd CHE[protected]
But sofa has been not shipped to Trichy. But the shipped to Thani.
After I got message from kpn parcel service only I know about that the product has been shipped some other location..
After I call that number ask why you shipped to Thani he simply reply that I'm not booked parcel from there you should ask in Medavakkam branch only .
After so many call they transfer my sofa to tirchy after 1 week .
After I received my sofa I go and check in tirchy kpn warehouse my sofa has been Fully damage. So ask for reasons they told that they claim for my sofa. My sofa cost is 50, 000. But till now they not respond properly for climb and telling some new issue and not responding properly..
SO kindly arrange for my climb as soon as possible..