Kpn Travels — Speed parcel service

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TamilNadu

I booked a parcel weighing 45kg, and worth rs 10, 000, from ambasamudram on the 16th may 2017 to varuga patti, theni district.
. Today it is 25th of may and till now i haven't received the parcel. The drivers and the conductor have no responsibility. They behave as if they are the owner of the bus. When asked they are replying that, it's not my duty to deliver the parcel. I can't understand what the kpn owner is doing. I can surely say if the management runs in this manner, in future kpn will be in the history. Beware