Kpn Travels — the bus never came

Kpn boarding pass: fae291
Ticket #: d[protected]
Seats: l4
Vehicle #: ar01-t9699
Boarding: wilson garden (Kpn) at 02:30 am.

The bus never came till 6am in the morning.. There was no people in office to contact.. Numbers of any kpn travels were not answering the call or number mentioned is wrong..

Finally wasted time, money and energy and left home..

The company does not even realise if a customer got the bus or not... They keep sending me this message saying how was your journey and share feedback..

Worst service ever..