Kpn Travels — the bus service and staff response

Address:

Near erode bus stand , tamilnadu, 638301

For about 10 years i'm using kpn travels. The service was good in the past years. But i don't know why, for past few months the kpn service is too bad. The ac didn't work well today also. And another day i'm the last passenger. They didn't stop in erode bus station and the driver took the bus to clean station. I woke up and asked about this and he told "you can walk from here. We can't stop for a single person". I don't even know the way. At last i search in map and came out from there.in ac bus they're not providing bed sheets. Otherwise they off the ac.in this heat with closed window it's really suffocating. And todays bus is really very dirty. Please clean the bus well