Kpn Travels — The service at ticket issuing counter

Address:

Salem, Tamil Nadu, 636 004

I am a regular traveller in kpn bus service. i am 64 years old and booked a ticket at salem, tamilnadu, k. p.. n office, opposite to new bus stand. i had booked a to and fro ticket to bangalore and salem. boarding pass no g[protected] & g[protected].

The guy at the counter was supposed to give me a change of rs 4, which he denied to give. on asking for the return change, he started using abusive words without even considering my age. i was not the only victim who was denied the issuance of change, there were nearly 2 other people who were also denied change.

When i had told him that i would escalate the issue to the highest possible person in the heirarchy, k. p. natarajan, the guy was rude enough to say that none can actually shake me out of my position.

During my last visit, i was persuaded to avoid booking a bus by giving out deliberate wrong information.

I had to fight for 20 minutes to finally get the change. he had issued the change because there was a crowd that had gathered.