Kpn Travels — Transportation issue

The worst transportation I've ever experienced. Poor and irresponsible act. They never care of their passengers. They never follow the timings at all. We sent our two wheeler parcel and they informed that it will reach the destination within a day but they have taken nearly one week time and when questioned they weren't feel guilty and readily told us u can complain anywhere and we aren't worried of. It really disappointed us and never expected.