Kpn Travels — Very delay in delivery caused lose to me

Prabaa d

from Arni, Maharashtra

Jan 24, 2023

Address:

Lalitha tire traders arni

I have got booked for my parcel on 19.1.2023 through KPN parcel service from cinniyampalayam to arni LR number CBE[protected]. Still I haven't received my parcel. No one is responding well. They haven't attend my call to know about my consignment tracking details. I have faced lots and lots of discrepancies and pressure for more than three days. Still i am suffering about my consignment... very very worst behavior from supervisor called Venkatachalam from Salem yard. All KPN yards are behaving same manners. Not respecting to customer and there is no conclusion from anybody. It's very tuff to reach head office and there is no escalation matrix also... the customer of mine claiming for his four days loss he insisting me to bare it... I don't know how to deal this issue

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Comments

Valarmathi S

from Coimbatore, Tamil Nadu

Jun 23, 2023

Yeah exactly. Very worst and irresponsible ### out there sitting at higher positions not respecting humans. Arrogant nature.

The same happened in our case too. We sent two wheeler parcel and it has become one week and till now no response. I've spent almost 5000 rs. In a five days time to travel in a cab only because of their delay.

Valarmathi S

from Coimbatore, Tamil Nadu

Jun 23, 2023

Yeah exactly. Very worst and irresponsible people out there sitting at higher positions not respecting humans.

The same happened in our case too. I sent my two wheeler parcel a week ago and till now no response. Because of them, I've spent 5000 rs. for travelling alone in a cab in this one week period. Who will bear this cost.

Will KPN bear this for us?
Don't make poor people suffer..
Kindly anybody suggest that how to take it forward.
Thanks in advance