Kpn Travels — very poor timings — chennai routes and rude drivers

Address:

624101

Our staff went to chennai on the 19 aug 2018 by your bus from kodaikanal to chennai on a full sleeper bus.
The bus stopped almost at all places to pick up parcels and reached dindigul only at 11.30 p. M.
The bus reached peruganthulur only at 07.30 a. M.
The arrival time on the ticket is showing as 05.45 a. M. Finally the bus reached komedanbadu bus terminus at 09.30 a. M.
Why cant you convert this bus into a parcel service bus instead of carry passengers. The driver and assistant was only interested in parcel collection.
Your company is not worried about timings. How do you expect passengers to arrange programs only because your bus is expected early mornings.
We are deeply disappointed with your arrival timings.
More over the bus drivers talk rude to passengers and do not know how to behave with female passengers. On the return on the 22 night from chennai to komebadu to chennai your driver was drunk and did not know how to behave with one of our staff who was traveling to kodaikanal.
Nobody in our organization will be using your bus service again.
Very bad service and rude behavior by your drivers.
Kindly look into the matter and take action on the driver.
Manager
Anthony
Kodaikanal international school
Kodaikanal