I called the driver to check what time he would be reaching the stop light, his response was i cannot predict time don't ask me that, i then called again to check where he was as it was passed the scheduled time and he again asked me back where i am am, i told i am at scheduled stop and his response was then wait i cannot say time and where i am you be there on scheduled stop. And he was very arrogant. I informed the same to office staffs and there were like we cannot help.
All of th above is okay. But the worst thing is then don't have pullover stops to use restroom. If we ask them to pullover the reply was we cannot waste 15 mins and it is not scheduled and written anywhere for yo to ask. I am travelling in the private buses for last 3 atleast 2 a month from bangalore to ooty and vice versa.. This is the first time i booked kpn and was worst experience. Never book this in your life time..
Apart from complaint no sleeping sheets, pillows, water bottle is provided, n dirty smell too. I think management is not strict and that's why they do and they are also in hope that someone sheets would get filled.. Wish kpn should have gone to eternity when they burnt the busses during water issues. This happened on[protected] and i am. Posting it while traveling itself as i couldn't tolerate. Was this information helpful? | 
