Kpn Travels — Worst worst worst customer service

Address:

Coimbatore, Tamil Nadu

I am raising this complaint to bring to the notice of the KPN Travels, that KPN has become highly unreliable and the KPN Staffs are totally irresponsible, rude and no word in English to explain the way they are treating the customer. I have booked a ticket for my wife to travel from COIMBATORE to CHENNAI on[protected] at 1:00 pm Departure(Gandhipuram omni bus stop). The staff from KPN travels had called my wife about 12:50 pm and informed her that the boarding point has been changed and you need to report in 100 feet road and not in omni bus stop, my wife had reached the spot, there was no bus hence she called travels and asked for the same.After they replied that boarding point had changed you need to report at Sithapudhur, She had to took the auto from there and went to that spot, after a call came from the travels to report at GP theater.My wife was frustrated and asked the person for a correct boarding point and why the hell you are asking me to travel place to place. The rascal over the phone have responded in a ugly manner and irresponsible answer. Later she had traveled to Gp theater, on the way a phone call came from the bus driver that they are waiting in HOPES college, if she didn't make it to the place in 15 min then the bus will departure. My wife was very very depressed and had spent nearly 400 rupees for auto. Money doesn't matter. WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST customer service. These type of travels should be banned and a legal action should be taken against them.