Kpn Travels — wrong timing uploaded in kpn website.

I booked bus from tiruvannamalai to bangalore on november 4th night, as there was no other sleeper bus allowed. The timing in website was 11.55 it is already late, but later the timing was changed to 1 am night, and the boarding place was somewhere in the middle of the road where there is no much people were walking. Being a women with senior citizen father i was completely dejected by this service, when we call the driver he has no clue he speaks so rash. It was raining and there was no place to wait we waited in some road side shop and in mosquito biting and snakes moving around. If something wrong happend on that day to us kpn must have been responsible