Krafton — Lost my apportunity because of krafton error.

Address:

Muhammadpur, Royal residency, near shadi mahal flat 204, Royal residency, near shadi mahal flat 204, Royal residency, near shadi mahal flat 204

Its regarding eSports, because of the error of krafton I was allowed to play matches of prize pool 1 crore rupees.
I invested about 1 year for this, and noe because the game error i wasn't allowed to compete in the round 2 stage.
It was like a career option for me.
Thankyou!
Hope you will help.