KreditBee, Bangalore — not supporting to repayment of my due loan

Sir i want to repay my due loan amount in favour of kreditbee banglore but there is not supporting to me by kreditbee to deposit my due loan amount on due date. Please help me to how can i connect with kreditbee banglore to repayment of my loan. I am ready to pay but they are not supporting to me to deposit there payment. To day is due date of loan amount if they not connect with me online in this regard i would not be responsible for any further issues.