KreditBee — Harassing and poor customer service

Hi, i was scammed online and have shared my FIR copy to the kreditbee customer care representatives. I requested them to allow time for a few days and even there is a delay I've been making their monthly payments. The way they threaten for money is so pathetic inspite of saying payment will be done as soon as I get my salary but they ask for complete loan payment. Will be great if someone could help me on handling this situation