KreditBee — Loan recovery Harassment

I was not able to pay my loan emi because of medical issue and i informed kreditbee I suppose to pay one emi on 31st May 2023 but unfortunately my wife was hospitalized and we spent some amount there .only 4 emi is pending earlier also i took loan from this kredit bee but the harassment from their collection executive is very rude and it will increase our BP also .They are not even bothered about our mental situation also they want their money thats it and they are thinking we are delaying payment intentionally.