[Resolved]  KreditBee — payment not reflecting even after repayment and continuous adding up of late fee by kredit bee app

Sir I had taken loan of rs 2200 vide kreditbee app and i repaid it on time the money had been deducted from my account as i had repaid using internetbanking and is showing that the transaction has been made to he said account but in app still it is showing that i had to repay the amount and day by day the penalty is adding on principle amount I had e mailed and also contacted the help forum of app but nothing had been done in this regard Still after repaing the money back the app is reporing to cibil about non payment This issue is about 3 days old i.e. 3 days the app promoters are adding up the late fee Kindly resolve the matter I shall be highly thankfull to you
Satveer
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Apr 5, 2023
Complaint marked as Resolved 
Verified Support
Mar 04, 2023
KreditBee Customer Care's response
Dear Satveer,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
Complaint comments 

Comments

I'm received kredit bee loan today last day of repayment so I'm send the loan amount upi google pay tranjection... Debit the money my account but not close loan I'm attached the tracjection pics plzzz sovle my problem

My acaonut has been debited in amount of. 2240 but not credited in lain account plz.close the loan.
Banna Sa Ratnesh's reply, Apr 4, 2019
Plz.fast close the loan my kreditbee my main account nokb190321JTGTH
Pathetic services from you guys, I raised so many concerns and complaints about the services and behavior received by your employees which was not at all customer centric, It looks like local street finance guy I am dealing with I hope to get response back or I will raise consumer complaint and to CEO as well.

Waiting for response

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