[Resolved]  KreditBee — Recovery Agent Pankaj Rana


My name is Shubham Mishra and I have taken a personal loan from Kreditbee last year for Rs. 110000/- in which I ve to pay scheduled 9 emi of Rs. 13618 and the first 5 emi's I have paid on time but last year there was a huge tragedy when I lost my sister due to natural death, and due to this I was out of town for a longer time as It was a disaster for me and my family, but since then I have been harassed by the recovery team of Kreditbee. and they might have a third party recovery agency. There is a person named as Pankaj Rana [protected], he is continuously harassing me. Even the address which is on my aadhar card I told them several times that it has been changed and it is my ex home owner address so even after intimidating them they send field recovery agent twice at that address and my ex home owner called me and abused me for the same. so this seriously mental torture and since then I am in a huge depression and I am honestly telling them that I will soon commit suicide. My whole life has been spoiled by this person. Please for god sake take serious and immediate action as he abused me on what'sapp and I have relevant screenshot with all proofs.
Shubham Mishra
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Aug 28, 2022
Complaint marked as Resolved 
KreditBee customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2022
KreditBee Customer Care's response
Dear Shubham,

We deeply regret the inconvenience which you are going through. We request you to drop an email to [protected]@kreditbee.in with the latest credit report and our team will look into the matter and assist you accordingly.
Complaint comments 


Yes this company's NBFC registration as well as access to update CIBIL data should be blocked. They have like about 50, 000 different numbers for texting and calling and from all across the country they start calling and harassing. It doesn't have to even be 3 months, the nuisance starts even before the payment due date. They will keep on be pestering like anything even though it is told to them that we will pay with penalty within a certain amount of time. To add to it, they deploy similar tactics like the Chinese app companies such as messaging your contacts, calling up your contacts and sending abuses and threats.
Dear Sir/Madam,

I am writing to inform you about a concerning incident involving a person who claims to be a recovery agent for Kreditbee. The individual contacted me via WhatsApp using the phone number +[protected]. During our conversation, the person threatened me, stating that they would come to my home and physically harm both me and my family if I did not have cash readily available.

I would like to clarify that I do have an outstanding loan with Kreditbee, and I fully intend to repay it. However, due to my current financial situation, I am unable to make the payment at this time as I am facing a temporary shortage of funds.

I want to emphasize that I take these threats seriously, and I would appreciate your assistance in addressing this matter. I kindly request that you investigate this individual's claim of being a recovery agent for Kreditbee and take appropriate action to ensure the safety and well-being of me and my family.

Thank you for your attention to this urgent matter. I look forward to your prompt response.

Jatin Udaar

I have a worst experience with Kredit Bee. I am a Team Lead at Reputed Company, my father is a senior govt official, my brother is a Ortho Surgeon, I took a personnal loan from Kredit-Bee, I paid all installements on time, just for the one, I needed some time, which asked for 20days and I told that I need some time, I was ready to pay late fee, instead I was repeatedly harrassed over calls, I was threatened to face some recollection agency. Do I deserve this treatment for an EMI of 10, 000 and 10 days waiting time?

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