KreditBee — Refund

Respected Sir,

Myself Riju Prabhakaran. I took personel loan of 15000 from Kreditbee app on 23 October 2022. My loan number KB221023XGRTS. My monthly payment is Rs. 3228. My first due is on 23 November 2022. But i paid early on 18 November 2022 through UPI. But amount is debited from my account and it shows ''the transaction is failed but amount is debited from your account. It will either reflect in loan app in 24 hours or credited to your account within 7 working days. My upi transaction reference number is[protected]. My bank is Federal Bank and IFSC code is FDRL0001081. I forget to take screenshot from app. But i attached the sms screenshot with this mail. I am not able to register complaint through ur help menu in the Kreditbee app. That's why i am mailing you. So either reflect it in my loan or plz refund the amount of Rs.3228 as early as possible. Because my due date is on 23 November 2022. So please kindly do the needful as early as possible.