[Resolved]  KreditBee — The agent has been making inappropriate statements about my character.

Address:KreditBee, 16/3, Adarsh Yelavarthy Centre, opp to Frank Anthony School, Cambridge Layout, Jogupalya Bangalore Karnataka 560008 India

Dear KreditBee,

I am writing to inform you that one of your agents
[protected] has been calling my family and friends and arguing with them about my financial situation. I understand that you may be trying to collect a debt, but this behavior is unacceptable and must stop immediately.

The agent has been making inappropriate statements about my character and has implied that I have not been taught any financial responsibility. This is untrue and uncalled for.

I want to assure you that I fully intend to pay the outstanding amount, and I have communicated this to your agent. I have requested that the penalty be added to my next EMI as per the terms and conditions of the loan agreement.

I urge you to instruct your agent to stop contacting my family and friends and to conduct any further communication with me directly. I trust that you will take swift action to resolve this matter and prevent any further harassment.

Thank you for your prompt attention to this issue.

Sincerely,
Jatin udaar
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Yes (3)
Mar 27, 2023
Complaint marked as Resolved 
They immediately stopped that agent and replay to my mail and asked me to pay my 1st and second emi on 17march.
KreditBee customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2023
KreditBee Customer Care's response
Dear Jatin,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
Verified Support
Jun 22, 2023
KreditBee Customer Care's response
Dear Jatin,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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