Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Amount not refund for guest user transaction failure OB#14082563

Sandeepmkhot

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi Team, I am Sandeep khot. on 18/12/2014 i was try to book online KSRTC ticket from Bangalore to belgaum but due to system failure transaction didn't completed but my account was debited... Below are the details Reference No OB14082563 Date of trasaction- 18/12/2014 Mobile [protected] Email- [protected]@gmail.com I book same seat by paying cash. Thus request your help in getting my funds back. I send around 6 email to online [protected]@ksrtc.org but no response received. Thanks Sandeep

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Complaint marked as Resolved

Verified Support

Jan 06, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is cancelled and you would have got refund by now. We have forwarded your request to Accounts section of KSRTC. If refund is not received, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support