KSRTC — bus breaking down on the way

Address:Chitradurga, Karnataka, 577501
Website:Ksrtc

I use ksrtc to commute from bangalore to my hometown every week.. I plan it so well that i start from home in the morning so that i can attend the office..

Here below is my message confirmation from today's bus reservation

Ksrtc bus : pnr :j67265416, journey date :14-nov-2017 05:00, trip code :0500cdgbng, bus number :9337, depot :chitradurga, crew mobile no:[protected]. Happy journey.

Bus was not 9337as in the message.. It was ka01f9179.. And the bus broke down in between the way.. Conductor is forcing us to board anything possible i just demanded that i need seat.. Ofcourse they don't care for us getting late to office
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    Karnataka State Road Transport Corporation [KSRTC] Phone
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    Karnataka State Road Transport Corporation [KSRTC] Address
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