KSRTC — conductor behavior

Address:Chitradurga, Karnataka, 577501

Dear sir/madam

With respect to the above sited subject i would like to explain you the incident which happened today on 13th oct 2019 while am travelling from holelkere to chitradurga by bus with number ka17f1619. I have given inr.500 note for buying ticket, i was completely out of change, he has asked for change in a singular and rude manner, i did not give any heed and i told him i don't have change and you can give give me in my destination, he asked you have to come bus stand, responding to which i said i have to get down before the stop prior to bus stand, immediately he started shouting at me with singular and rude language. Though i told him i will complain to the respective authority on this matter. He has increased his pitch of shouting take and said that "my name is murthy, am working in the same chitradurga depot, go complain any depo manager, no one will do anything to me and vulgar language". Therefore i request you to take necessary action to correct these issues. Which is regularly i notice now and then. Every government employees are here to serve public, public always give lot of respect to every govt employees you all know, some one mr. Murthy take this govt employment has his crown received and behave like kings with great egoistic behavior with out giving any respect to the public, irrespective of their age, gender, ethnicity and culture. So i request you to give good behaviorial training to conductors and driver's of ksrtc.
My humble request is to take necessary steps and action to correct mr. Murthy to change his behavior.

With warm regards

Manjunathswamy
Chitradurga
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Around 10:15 AM on date : 9 Oct 2019
I used bus KA-57-f-2469 to travel from hoodi to itpl.
I had 100 rupees note.
Conductor asked me for Change. But I didn't have so I said I don't have.
After that he told me to leave the bus.
I booked 4 tickets from villupuram to bangalore on 23/09/19 through phonpe billdesk but unfortunately booking procedure failed but the amount was deducted. So i called the customer care number, they gave me the account section number. But they never attended the call. Its been 16 days and i havent got the refund. My OB reference number OB39370208.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information