Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — KSRTC - Refund not received: Bangalore to Chitradurga cancelled

Prabhum103

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I booked a ticket from Bangalore to chitradurga on 15/09/2014 and then I cancelled the ticket. But till now, the amount is not refunded. The worst part is the customer service. I tried calling the number 22221321 Ext 283 (other banks), they simply receives the call and then ends the call. This is the worst customer service I have seen. Please refund my amount Email ID: [protected]@gmail.com Mobile number: [protected] PNR no: J45447458 Transaction date: 15/09/2014 Bank name: HDFC Account Number: [protected]

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Complaint marked as Resolved

Dec 22, 2014

Updated by Prabhum103 I booked a ticket from Bangalore to chitradurga on 15/09/2014 and then I cancelled the ticket. But till now, the amount is not refunded. The worst part is the customer service. I tried calling the number 22221321 Ext 283 (other banks), they simply receives the call and then ends the call. This is the worst customer service I have seen. Please refund my amount Email ID: [protected]@gmail.com PNR no: J45447458 Transaction date: 15/09/2014 Bank name: HDFC Account Number: [protected]

Verified Support

Dec 23, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is cancelled. If refund is not received within seven days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. With regards Awatar Support

Verified Support

Dec 23, 2014

Verified Support

Aug 11, 2015