Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — money refund

pandeypooja

from Noida, Uttar Pradesh

Address:

Bangalore, Karnataka

I was booking ticket through KSRTC website on 19/12/2014. Ticket was not confirmed and money got deducted from bank account. Still there is no any response, i also contacted Customer Care no one response for me . Reference Number: BHDF[protected] Amount deducted: INR 1571 Date: 19/12/2014 email-Id: pooja.[protected]@gmail.com Ph Num: +91-[protected] Kindly take attention Thanking you Pooja Pandey

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Complaint marked as Resolved

Dec 23, 2014

Updated by pandeypooja I was booking ticket through KSRTC website on 19/12/2014. Ticket was not confirmed and money got deducted from bank account. Still there is no any response, i also contacted Customer Care no one response for me .
Amount deducted: INR 1571
Date: 19/12/2014
Kindly take attention
Thanking you
Pooja Pandey

Verified Support

Dec 30, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, OB14096033, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support

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Comments

jijo_k_v

I have booked return ticket Trissur - bangalore - trissur on 13/01/15 through ksrtc.in website. During the booking money from my account deducted but the ticket was not issued. I requested for refund through e mail, but there was no reply or refund. after 14 days they replied me like this Respected Sir/Madam, We have received your mail and necessary action will be taken accordingly after due verification. You are requested to check your bank account in case of refund after 7 business days. For other issues regarding non receipt of refund amount kindly call[protected] OR[protected] during office hours. REGARDS, KSRTC ... again i sent many mails no reply but i didnt called them because I'm abroad. now itz 17 days I called several times to the above mentioned numbers and also some other numbers got from ksrtc wesite. they will attend the call but not talking. i lost a lot of money by calling these people. can u suggest me a solution to get my money back. my booking details mail id; [protected]@yahho.com OB[protected]/01/2015 THRISSUR BENGALURU 13/01/2015 3980 [protected] 2 OB[protected]/02/2015 BENGALURU THRISSUR 13/01/2015 3980 [protected]