[Resolved] KSRTC — Refund amount | |||
I have booked my Ticket online on 18th & 19th December 2014 from Bangalore to Cuddalore. Money got deducted and ticket not confirmed. I have written mail on 19th December 2014 and remainder mail on 26th December 2014 to [protected]@ksrtc.org. Received reply on 6th Jan 2015 “You are requested to check your bank account in case of refund after 7 business days”. But I did not get any response / refund. Again I sent remainder mail on 19th January 2015 to [protected]@ksrtc.org and I communicated Accounts Section of KSRTC through following telephone nos. 22221321, 22221325. No one is ready to attend phone and if attend call is disconnects later. Total three OB Numbers are as follows: OB14084276, OB14084603, OB14085197 and email ID: [protected]@yahoo.co.in. Request you to refund the deducted amount Rs. 1263 at earliest possible time. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 21, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam,
Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount.
If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID.
With regards
Awatar Support
Verified Support Aug 10, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support
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![Karnataka State Road Transport Corporation [KSRTC] Phone](/img/bn/phone.svg "Karnataka State Road Transport Corporation [KSRTC] Phone"){kind=small}
+91 80 4455 4422
+91 44 2479 4442
+91 77 6099 0035
![Karnataka State Road Transport Corporation [KSRTC] Website](/img/bn/www.svg "Karnataka State Road Transport Corporation [KSRTC] Website"){kind=small}
![Karnataka State Road Transport Corporation [KSRTC] Address](/img/bn/location.svg "Karnataka State Road Transport Corporation [KSRTC] Address"){kind=small}
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
Request you to refund the deducted amount of Rs. 989/- at the earliest.
Madhu
Banagalore
Mobile number [protected]