Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Refund for Cancelled service on 27/09/2014

NatashaJ

from Pathanamthitta, Kerala

Address:

Bangalore, Karnataka

PNR #: J45622613 Trip code: 2155BNGCHN Class of Service: RAJAHAMSA EXECUTIVE From: Shanthi Nagar Bus Stop To: Chennai KMBD The ticket was booked online and due to the problems which occurred on 27th of Sept the service was cancelled by KSRTC. I have still not received the refund amount for the ticket booked. Tried called the numbers provided on the ticket but they seem to be irresponsible and treat the customer without any concern or respect. Kindly refund the ticket amount.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2014

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir/Madam, Your ticket is cancelled on 27/09/2014. If refund is not received within seven – ten working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. We regret the inconvenience caused to you and solicit your co-operation in this matter. Regards , AWATAR Support.