[Resolved] KSRTC — Refund for failed transaction | |||
I've made transaction of Rs 1571 on 5th of September which was un-successful & amount has been debited from my bank account. Could you Pls refund the same. Details are as below Bijapur to Bangalore OB-number[protected] date of transaction- 5/9/2014 I have called customer care around 1000 times, only 2 times I was lucky to speak to Cust care executive. They had promised amount will be refunded within 7 working days, so far no update on this. It is so irresponsible organization & hopeless customer care support. Was this information helpful? | |||
Complaint marked as Resolved
Karnataka State Road Transport Corporation [KSRTC] customer support has been notified about the posted complaint. Verified Support Aug 11, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount.
If refund or communication is not received, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 283,[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID.
You are requested 'Not to share your online banking / Credit card / Debit card details to any person from any organization'. If any assistance please mail to [protected]@ksrtc.org/[protected]@ksrtc.org.
Regards,
Awatar support.
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![Karnataka State Road Transport Corporation [KSRTC] Phone](/img/bn/phone.svg "Karnataka State Road Transport Corporation [KSRTC] Phone"){kind=small}
+91 80 4455 4422
+91 44 2479 4442
+91 77 6099 0035
![Karnataka State Road Transport Corporation [KSRTC] Website](/img/bn/www.svg "Karnataka State Road Transport Corporation [KSRTC] Website"){kind=small}
![Karnataka State Road Transport Corporation [KSRTC] Address](/img/bn/location.svg "Karnataka State Road Transport Corporation [KSRTC] Address"){kind=small}
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
The following are the details of the transaction
Login Id : [protected]@gmail.com
KSRTC OB No. OB16077237
Transaction date : 06/06/2015
Journey Date: 08/06/2015
Request you to help me get back the amount.
Regards,
Suhas