You've completed 11 days, and according to Kuku FM's refund policy, refunds are typically processed within 8-11 working days to the original payment method. Since you've exceeded the timeframe, it's best to:
- *Contact Customer Support*: Reach out to Kuku FM's customer care team directly via phone numbers like[protected],[protected], or[protected] to request an update on your refund status.
- *Provide Details*: Share your account details, including:
- *Subscription ID*: `moz9e3YWC4raK65A4bP`
- *Order ID*: `kukufmnew-subs_[protected]`
- *UTR Number*: `[protected]`
- *Alternative Account Details*:
- *Account Holder's Name*: Susanta Barik
- *Bank Name*: Bandhan Bank
- *Account Number*: [protected]
- *IFSC Code*: BDBL0001770
Some users have reported issues with unauthorized deductions and non-responsive customer support from Kuku FM. If you're facing similar issues, consider documenting your interactions and seeking assistance from consumer rights organizations if needed ¹.
Additionally, ensure you're within the refund window, which is typically 3 days for renewals after the initial paid subscription. If you've missed this window, you might not be eligible for a refund ² ³.
You can also try escalating your concern through in-app chat support or emailing customer care at [protected]@kukufm.com.
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