Kurukshetra University — books not received

Hi,

I have admitted myself for the course of 'PGDCA' distance education in Kurukshetra University on 15th March 2019 with late admission fee of Rs. 8000. The day I got admitted, they did not issued me my books as they said that books are not printed yet and they will send them to my home via courier.

But the date sheet is out for exams which are going to start from 27th May2019 and till today(29th April 2019) I have not received my books. Am I supposed to appear in exams without any preparation??

I contacted ([protected]) university several times but in vain. The members always note down my Reference number and mobile number but never get back to me. Or sometimes they say call another time and most of the time they do not pick up the call. Even once they told me that still the books are not printed yet and they can not help us.

I do not have much time for preparation. And university is not helping me out any way. I just need my books to be delivered.