Kurukshetra University — DMC missing

Dear sir/mam
Myself Nitish chauhan s/o Krishan Lal chauhan and My reference number is 19210755. I am waiting for my B.A. final year result mark sheet and final dmc. I didn't receive any document related to same. When I asked by calling at helpline number they told me that my dmc dispatched on[protected]. At the same time they also said no any document is showing related to my dmc in another computer system. How is it possible???? This is putting a question mark ❓on university working criteria. I am working in a private sector . Due to my responsibilities I can't take leave from my office to visit university . Kindly find a solution or do the needful as soon as possible