Kurukshetra University — Regarding my dmc and call response and email

Address:

Kurukshetra University, Thanesar, Haryana 136119

I have applied my online dmc 17th jan and its been more than 1 month but i have not received any response from university .i tried to call them many times but not answered any call . Also, i sent them email but not received any reply .I am not able to track my dmc status evn i applied for transcripts and that is also not available till now .It is very important for me as i have to sent that documents to canada .It is delying my process .This is my request you to please help me
MY ONLINE APPLICATION NUMBER[protected].