Kurukshetra University — Result change

Dear Sir/Madam
My Name is Manpreet Singh. I Studied btech from SGI college. In January 2022 i got a result of my Programming language subject. I was present in that test but result was Absent . I went to university and submit proof and fill the form to change the result.They said it will take 1 month but its more than 3 month's but u didn't get any update . Please help me I don't know what to do i don't have any contact whom i contact please help me.

Thanks and Regards
Manpreet Singh
Cse branch
University roll number - 7413203
Subject - Programming language