Kurukshetra University — token fee for floating seat from 1st cut-off to 2nd cut-off is not refunded

Address:

Kurukshetra, Haryana

My name is Monika. I got selected in 1st cut-off list of course M.A. Political science of session 2018-19 in Kuruksetra University but I wanted to upgrade my university to MDU. According to rules of circular as issued by KU the conducting university in order to proceed to 2nd cut-off I had to 'float' my seat in university allocated in 1st cut-off.
In KU Political Science Department I was told to submit Rs 5000 as token fee (which was somewhat less than full fee) in order to float my seat. I submitted full amount as instructed and filed the fee refund application on same day i.e.[protected]. They gave me copy of my fee receipt along with 'floating' status indicated and kept the original with themselves.
Thereafter I was told that fee will automatically be refunded in my bank account in 2-3 months but it has been more than 9 months still no action from KUK.
I want my fee back as soon as possible.
Name - Monika
Contact no. - [protected]