Kurukshetra University — WES verification halted

Dear sir/ma'am,
I am a student from batch 2013 B.Tech C.S.E Roll No: 4913120.

I have submitted the University's WES verification online form more than one month ago i.e. 11/1/2023. The WES profile still says waiting for documents. How long does it take to submit to WES from KUK? Please help to process this as soon as possible.

I have been replied to to provide consolidated DMC but I have already got my transcript and degree certificates. I only require to send Canada WES verification. I am from Nepal and I tried to call the certificate section but the phone hasn't been received.
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