Kuvempu University — Convocation Certificate for B.Sc (IT)

I applied for a B.Sc(IT) convocation certificate on 17th Feb 2023 with application number [protected]. I needed it urgently; hence I used it for the tatkal category, which said it would be received within 48 hours; however, even after a week, I have not received it.

I didn't get any response when I contacted the KU helpdesk; they said the certificate was printed, and they shared contact details. When I tried to reach that number no response at all. I requested to share at least courier details so I can coordinate and check for it; however, there has been no response or support from the team yet.

I have already paid and have all the acknowledgments and receipts with me. My career is getting hampered because of it. Please help me.