Kuvempu University — Degree certificate not provided

I have completed my B.Sc(IT) from kuvempu university in 2012. I applied for my degree certificate from their online portal and paid Rs 1500 as fee but never received my degree, the worst thing is whenever I am calling them till they only speak in their native language and cut off the phone. Please help getting my degree certificate.
Registration Number : 112B8320
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Did u get any response after putting up the complaint?
Nitin1680's [Complaint's author] reply, Jul 24, 2021
Unfortunately no response till now. Tried calling on the numbers provided but not luck.

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    Jnanasahyadri, Shivamogga Dist., Shankarghatta, Uttar Pradesh, India - 577451
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