Kuvempu University — Degree not providing

I have completed my M. Sc. degree in TQM in year Oct 2016 from Kuvempu University in distance mode but not received the degree yet after hundreds of requests and mails. The fee of the degree was deposited before the final exam. the status on website is showing that the degree has been printed. that means that the degree may have sold to someone else as a fraud. Registration no. is MSTQM419.