Kuvempu University — Name Mistake in Marks cards of M.sc botany 1st and 2nd year

Address:

#748,11th cross, Swarnasandra, Mandya. Contact number 9743903827

This is RAGAVENDRA V of Reg no. PB185011 was passed out in M.Sc botany 2013.
Contact number: [protected]

I noticed that there is a NAME mistake in my both 1st year and 2nd year marks card. It's wrongly printed as Ragavendra V. instead of RAGAVENDRA V.
I approached my study centre and asked for the above mistake. But the faculties there advised me to take DD and submit it along with original marks card and a duplicate of SSLC marks card. And I agreed as per them and submitted DD and original MSc marks card and 10th duplicate marks card to my study centre.
After this process I often approached my study centre. But they said it takes time so I waited. Still after long years I didn't get any response from them. So again I approached them. But they said we had sent your documents to University but did not get any response.
I approached university faculties and they suggested me to apply for duplicate marks card. I will strongly disagree for it!
Actually it's study centres fault. I gave my proper name during admission process. Still they did mistake.
I have proof of taking DD.
I need my original marks card with name correction.
Because I need to apply my marks card for the various jobs.
If any further delay I need to take legal action.
I hope you will do the needful and oblige