Kuvempu University — Regarding withheld results

We registered for Mcom (distance) in 2019.. because of COVID exams got postponed and finally decided 1st year Mcom as promoted. In December we wrote 2nd year exam and results are declared past months but not first years. It says because of due payment of exam fee results have been withheld. Everyone has paid fees, but it's been several months, University hasn't corrected mistake. Still no results, no marksheet. Whenever we connect through phone no one will recieve, even if they recieve they talk very rude.. 2 years of Mcom has took 5 years now, still no results and careless behaviour o[censored]niversity authorities... Please do take action regarding this. They are playing with students life .