[Resolved]  Lakme — about makeup trainer and not getting hair equipments for students

Address:Pili khoti,near Nandan sweets, Moradabad, Uttar Pradesh, 244001

Dear sir/ ma'am
This complain is regarding about makeup faculty of lakme academy powered by aptech of moradabad branch in uttar pradesh,.
They had given advance make artistry course for 2 months.. But still the teacher, who is training us about makeup didn't know anything.. And if we put up some questions they just start their tantrums that i'll resign from here orelse we'll put fine on students.. Only on putting up some questions...!
So basically this mail which i'm sending you is on behalf of makeup student and i'm a hair student of same academy but i had completed my advance makeup artistry course from lakme academy powered by aptech from delhi, ranjendra place branch.. So there are so many issue's over here like related to incomplete equipments of hair's.. And no knowledge about makeup to a teacher.. I have much to say but words are not enough that's why i thought i should mail you.. And this is a request please send someone from your side to make things clearout!! I was also a lakme student but i can say and tell with confidence that how much i know about makeup and face shape each and everything related to makeup.. But here the makeup teacher didn't even telling how to use derma palatte.. Even she don't know bridal looks or there name or eye makeup n there's names too!!
We all seriously need your help asap!!
They're given advance makeup course only for 2 months.. Like seriously.. We don't have book's for theory sections orelse not even printouts of particular theme or colour theory, face shapes, eyeshapes,.. It looks like they have concern only with money... And having no interest in teaching... So it's a request from all students who are really having concern for their future or the money they're paying for, obviously!!
So please do help us out..!!
And it's a request from my side to keep my name confidential!!
Because i can proudly say i know more then them, so some kind of jealousy they have for me or i can say they don't like me.. Because i always put questions where i see something is not going right!!
Thankyou so much..
Eagerly waiting for your response,
Have a good day.
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Aug 31, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2019
Lakme Customer Care's response
Dear Vareesha,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Your Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever Limited
Complaint comments 

Comments

I have done nutri smoothing on 8/7/2019. And on one hair wash hair has become fizzy n has bends and waves. I went to Salon and had shown my hair condition and they are just telling if your fault not listening to anything. I have done this treatment in sitamarhi, Bihar. They took 7k. I went for smoothing but they only recommended me to do so.

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