[Resolved]  Lakme — About the services

Hello Lakme! I jus want to say that ur services are excellent.recently i have got service at as Rao nagar Hyderabad .ms.Tina, hair stylist, has colored my hair and made me look beautiful .i really want to appreciate the way she had provided the services.she has excellent communication skills.she made us feel like home at the salon.she has suggested us about the care to be taken .clarified our doubts.i got really impressed by her work.i suggest u to give her any award or reward for her services becoz i have thought earlier to switch to other salon but becoz of her i have trusted the Lakme salon and i don't want to switch anymore.
The issue i have is ...i have got services in jalandhar too .the services are excellent but the most irritating part is that they try to force us to get services done and suggest products and force us to buy those products.which i really didnt like.ms Tina who has suggested us about the care nowhere promoted a particular brand or simply forced us to get some service done.she explained us exactly wat we need wch is really impressive and important to satisfy a customer .i request you to look into it and make sure that the staff ll stop promoting brands and force to get unnecessary services done .thank you
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Jul 18, 2022
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2022
Lakme Customer Care's response
Dear Sravani,

Thank you for taking the time to share the feedback on your experience about Lakme Salon.

It's really nice to receive a positive word from a loyal consumer like you that puts a big smile on our faces!

For further information regarding Lakme Salon we request you to contact us on[protected] or email us at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Manish Joshi
Levercare Expert
We're here for you - www.hul.co.in/contact/
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