Lakme Complaints & Reviews

Hygiene -
Wax container is always open.
Spatula used to apply wax is same for multiple clients and never sterilized and washed.
Container of powder used to apply before waxing has wax and hair stuck on it.
Disposable sheets are used multiple times for multiple clients.
Towels are not changed between clients.
Unhygienic and unwashed towels and sponges are used while clean up and facial which stink.br...

Hello Sir/Madame,

I visited Lakme Salon yesterday at Bhilwara for the first time for taking hair cut services. And at that time Hair Specialist Mr. Ankur gave the shampoo SKP Anti dandruff Shampoo and TIGI SF Serious Conditioner to me without stating the fact about the ingredients in it. Further when I came home I have checked with my doctor for the same products and my doctor told me not to use that shampoo as I am allergic...

I had ordered an item from lakme's online site and already prepaid an amount of RS.399. They mailed me that they would be sending me confirmation details regarding the order. But they didn't. Instead I got message that they cancelled my order due to inconvénience caused for delivery location. When I placed the order for the item, it didn't mention the unavailability of my delivery location. I got message from lakme team (Mr. Gautam Kohli)...

I bought six 9 to 5 lipsticks from a vendor and after applying lipstick i am feeling swellon lips as well as rashes on my lips. When i gave complaint to vendor she is saying this is upto you and your skin that it doesnt suit to u.but i am already usinglakme lipsticks.but first time these gave me worst experience. Please do the needful.i bought these lipsticks 2 days before....

Hello lakme team..
Yesterday i got i call from [protected] on the behalf of lakme fashion week. He was telling his name sameer malhotra. His truecaller name is satyam mishra. He got my no from a friend's reference. He told me that i have won few lakme products, one manish malhotra saree and other branded products. All will be without any charge. He said there is a promotional policy going on, in which selected candidate will be given...

Hi lakme team..
Yesterday i got i call from [protected] on the behalf of lakme fashion week. He was telling his name sameer malhotra. He told me that i have won few lakme products, one manish malhotra saree and other branded products. And all products will be delivered without any charge. When i asked why company is providing this stuff to me then he said it's their promotional policy.. But for this i have to answer few questions.....

Hi lakme team..
Yesterday i got i call from [protected] on the behalf of lakme fashion week. He was telling his name sameer malhotra. He told me that i have won few lakme products, one manish malhotra saree and other branded products. And all products will be delivered without any charge. When i asked why company is providing this stuff to me then he said it's their promotional policy.. But for this i have to answer few questions.....

Never ever go to lakme salon. The beauticians are stupid, and don’t know their work. Last saturday i went to the lakme salon kharghar for a cysteine treatment. Which was earlier told to me was for 7000/- for my hair. But when i went their they said instead go for qod which is better and will cost you only 500/- more. Turns out it was for 9000/- because they decided that now the price for my hair for cysteine is going to be 8500/-. And mind...

I have done permanent hair staraightning on 10th may 2019, which states clearly "permanent" but haven't last for 3 days.in the first wash it self my hairs were frizzy and wavy.. Visited salon asked for resolution but in response they washed my hairs applied heavy quantity of hair mask then serum and dry and sent me back..in the parlor itself other customers were wondering about the streightning. This is my second time, first experience was...

I visited lakme saloon at 100 ft road bathinda on 12.05.19 at 5:30 pm. I had online appointment package of argan oil wax with bill amounting rs 950. I asked for a single strip lower back argan oil wax. At the bill counter i was asked to pay rs 500 for mere a single strip wax. When i asked about the charged amount. She couldnt explain and asked just to make a full payment in a rude manner. My complaint is not about the money its about poor...

I hot hair therapy done they did charge my 10, 000 for a therapy which was same as 8500 one just saying it will bring good results but when i washed my hairs 3 days after they came in original condition so the hair designer guy agreed he made a mistake but to improve it he made me a fool again because i had to take flight next day and didn’t get time to wash hairs in india now m in canada and my hairs are same even after 10, 000 spending...

This was the second time i visited lakme salon located in preet vihar delhi, the worst hair color services recieved by a highly unprofessional team working there.. Its not even a month and my hairs are turning grey.. Fading the color that i got. Would never recommend anyone to visit that unprofessional salon.. Morover i was not given a birthday discount that was applicable for my service. A team of cheaters i would say.. I need a compensation...

I am a regular customer of lakme from last 1 year. I have applied for corporate discount by submitting details.
Now from before a month lakme has stopped applying corporate discount on friday, saturday and sunday.
Working ladies got time only on weekends and now they have stopped allying it.
So as a customer my concerns are
1- why this was not informed to customer by sms
2- why it is removed on weekends?...

I have done protein treatment on 9th of feb 2019, which is going to last for 6 to 7 months. But it haven't lasted not even for 1month even after spending so much amount of money and also taken proper care. Very much dissatisfied with the services. It has started to become dry and frizzy. Even though lakme is a reputed salon, it has failed to meet my expectation. Please give me a solution for this. I need the perfect result for spending so...

This is the second time i have visited yesterday i. E 26th april around 6:45 pm at same counter of lakme located in shoppers stop viviana mall thane. The 2 ladies working there are so arrogant that it seems that we are buying lakme products for free. No selling attitude, no respect for the customer coming towards that counter. Completely disappointed!!!...

I ordered lakme sunscreen online 4-5days ago and it arrived in just two days next day i applied it on my face and next before stepping out for office.in the afternoon itself my face, eyes and neck started to itch and in the evening my whole face swelled and next day morning i was looking horrible. I had to take a leave since i was looking like an alien and i didn't want to go to work with that face. Applied ice and washed my face multiple...

I have done keratin treatment on 2nd of march 2019, which is going to last for 6 months. But it haven't lasted not even for 2months even after spending so much amount of money and also taken proper care. Very much dissatisfied with the services. It has started to become dry and frizzy. Even though lakme is a reputed salon, it has failed to meet my expectation. Please give me a solution for this. I need the perfect result for spending so much...

Dear sir/madam,

I have been a client of lakme salon, for over 10 yrs. What disturbs me utter unprofessional-ism of staff in this store. Booking an appointment in the week means minimum one hour waiting. No one bothers about punctuality. Miss shreya who does my eyebrow and facial left me unattended and waste time of mine. Ms shreya were arguing regarding who should attend on another occasion. This facial took 3 hrs. For working...

I consulted lakme salon for open pores, the experts over there suggested to do youth facial and promised me the results.

I did 4 youth facials which comes as a package, it costed me over 12000, and i see no results on my face.

Now they are suggesting another facial for it.

All lakme services are costly and with no effect.

I want the money to be refunded....

I purchased a Lakme Absolute Blur Perfect Makeup Primer from shopping site Nykaa.com.
On delivery I found that the product they sent me was a tester with Not for Sale mentioned on it.
I want to bring out the professional fraud being conducted by Nykaa.com using Lakme Products by selling testers for extensive prices.
Please look into the matter and take necessary corrective actions....